Immediately turn off your main water meter to stop the flow. This is usually located near the front boundary of your property. Once the water is off, call a professional plumber to assess and repair the damage.
We recommend a professional plumbing audit every 12 to 24 months. Regular checks of flexible hoses, hot water valves, and drains can prevent expensive emergency repairs.
Yes. Pro Results Plumbing provides 24/7 emergency support for critical issues like burst pipes, gas leaks, and overflowing toilets. We are available every day of the year to ensure the safety and security of your property.
Since we are based in Croydon Park, we offer rapid response times across the Inner West. In most emergency cases, we aim to have a licensed technician at your door within an hour of your call.
Every member of our team is fully licensed and insured to perform residential and commercial plumbing in New South Wales. We strictly adhere to all Australian plumbing and gas-fitting standards to ensure high-quality, compliant workmanship.
Yes. Even a pinhole leak can release hundreds of litres of water a day, leading to structural rot, mould, and high utility bills.
Not necessarily. We use non-invasive leak detection technology to pinpoint the exact location, allowing us to perform targeted repairs with minimal disruption.
Frequent blockages are often a sign of a deeper issue, such as tree root intrusion in the main sewer line or a buildup of non-flushable items.
When performed by professionals, jetting is a safe and effective way to clear pipes. We use CCTV cameras first to ensure the pipe is structurally sound.
We advise against it. Harsh chemicals can damage your pipes and are often ineffective against serious blockages like tree roots.
Yes. Any smell of gas indicates a leak. You should ventilate the area, turn off the gas at the meter, and call us immediately.
We use electronic gas "sniffers" and pressure gauge testing to locate leaks in pipework or faulty appliances.
Most tank systems last between 10 and 15 years. Regular maintenance, such as replacing the sacrificial anode, can extend this lifespan.
This usually indicates that the inside of your tank is corroding. It is a sign that the system is nearing the end of its life and needs replacement.
We prioritize hot water failures and carry common spare parts to get your system back up and running on the same day whenever possible.
This is usually caused by a faulty inlet valve that fails to shut off when the tank is full. We can replace these components quickly.
Yes. This usually means the spindle or the seat of the tap is worn out. We can reseat the tap and replace the internal parts to make it like new.
Locate the mini-cistern tap (next to the toilet) or the isolation valves under the sink and turn them clockwise to stop the water flow.
The leading cause of indoor flooding is the failure of aged flexible hoses (the braided stainless steel pipes under sinks and toilets). In the Inner West, high mains pressure can cause these to burst without warning. We recommend replacing them every five years with high-quality, burst-proof alternatives.
Yard flooding is often caused by blocked or undersized stormwater pits. We can install larger surface grates, clear debris from your drainage lines, or install a "charged" rainwater system to move high volumes of water away from your home’s foundations more efficiently.
